What I've been up to.




What I've been up to.




The Secret to Scaling Great Culture: Focus on Principles and Not Rules

San Francisco, CA

You'll get two chances to participate in this workshop at this year's very popular Culture Summit event held in San Francisco. The event is selling out quickly so grab your spot while you can.

TELMEXhub Logo

TELMEXhub Innovation Night

Crafting a Culture of Innovation

Mexico City, Mexico

I had the honor of speaking to a group of innovators in Mexico City at Telmex's innovation lab, TELMEXhub. You can watch the presentation yourself (it's in English). 


UBX Innovation Summit

Building Meaningful Relationships With Customer Experience Maps
Mexico City, Mexico

It was a pleasure to join esteemed colleagues of innovation at the Banamex Center. I presented on the value of building meaningful experiences with customers and shared specific mapping tools to help organizations identify areas to not only improve the customer experience but exceed expectations and build customer loyalty. .


Art of Marketing Conference

Thriving in Times of Change with Lean Insights
San Diego, CA

I had the pleasure of speaking at the annual Art of Marketing Conference produced by the San Diego chapter of the American Marketing Association. I spoke about the importance of gleaning insights quickly in our fast-moving world, sharing interesting examples of companies applying what I call Lean Insights.


BBVA Innovation Day 2016

Design Thinking for a New Era
Mexico City, Mexico

I spoke at BBVA's Innovation day in Mexico City about how the tools and processes of Design Thinking can help companies not only survive but thrive in times of change. 




The New York Times

In Pursuit of the Perfect Brainstorm

The New York Times covered the work we did while at Jump Associates, including my project, and quoted me with perhaps one of the best quotes in innovation work (ha!). You can read the full article and tell for yourself.



For NBC, 'Sunday Nights" Is About More Than Football

The project I lead to help understand what NBC Sports should do with their newly acquired Sunday Night Football franchise was profiled by Adweek. 


Bloomberg Businessweek

San Diego Zoo's Newest Exhibit: Innovatio

The engagement I lead to help the San Diego Zoo identify new opportunities for growth was featured in Businessweek. It is one of my proudest professional experiences.